Consistent Across All Pages
Whether you're reading our home page, lobby guide, or payment help, the core rules about account eligibility and closure stay the same.
LEGAL REFERENCE
Our Terms Shape Your Account
Every account on ug100 runs on clear, straightforward rules. We've built these terms around how you actually use the platform—from your first login through QRIS, DANA, OVO or...
Account SecurityPayment ClarityLobby AccessDispute ResolutionAccount Closure
Policy Foundation & Jurisdiction
ug100 operates under the laws applicable to our service jurisdiction. These terms apply to every account holder accessing our platform from supported regions, including Indonesia. By opening an account, you confirm you meet our eligibility requirements, you'll use the platform lawfully, and you accept these terms in full. We reserve the right to update these terms with notice. Continued use after an
update means you've accepted the new version. If you disagree, you may close your account at any time.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
Why These Terms Matter
Transparent Rules
We don't hide clauses in footnotes. Every rule about deposits, withdrawals, account closure and dispute handling is written in plain...
Indonesia-Focused Wording
Our terms reference QRIS, DANA, OVO and GoPay by name because that's how you pay. We don't use generic 'e-wallet'...
Regular Review
We update these terms when payment methods change, when our lobby expands, or when local guidance shifts. You'll always see...
Account-First Design
Every term is written from the perspective of someone opening an account, funding it, playing, and eventually closing it. No...
Dispute Clarity
If a disagreement arises about a transaction, a game outcome, or account access, our terms spell out exactly how we'll...
Your Rights Spelled Out
You have the right to close your account anytime, request your data, and dispute a charge. These terms confirm those...
BENCHMARKED
How Our Terms Align Across the Platform
Payment Terms Match Payment Pages
Our deposit and withdrawal rules here match exactly what you see in your payment method guide and in the chip row during a session.
Dispute Process Mirrors Support Flow
The dispute resolution steps outlined here are the same steps our support team follows when you file a claim through live chat or email.
Account Rules Reflected in Settings
Everything about account closure, data requests, and security settings mentioned here is mirrored in your account settings panel.
Lobby Access Tied to Eligibility
The eligibility rules in these terms determine which lobbies you can see and which games you can open on your first login.
QRIS, DANA, OVO, GoPay Consistency
Payment method terms here match the specific rules shown when you select each payment option during deposit or withdrawal.
Updates Announced Across Channels
When we update these terms, you'll see notice in your account, via email, and on this page—never a surprise change.
What Defines Our Account Framework
Instant Account Activation
Open your account in seconds using your phone number or email. No waiting for verification—you're in the lobby immediately after you set your password.
Four Payment Methods Ready
QRIS, DANA, OVO and GoPay are built into our chip row. Choose one, fund your account, and start playing without switching apps or pages.
Real-Time Withdrawal Requests
Request a withdrawal anytime. Your funds move back to QRIS, DANA, OVO or GoPay within the timeframe we show you before you confirm.
Account Closure on Your Terms
Close your account whenever you want through settings. We'll walk you through any pending balance and confirm your closure in writing.
Data Access & Portability
You can request a copy of your account data, transaction history, and personal details. We'll deliver it in a standard format within 14 days.
Dispute Resolution Built In
If you question a charge or game outcome, file a dispute through your account. We investigate and respond with a decision and explanation.
Terms & Conditions Questions
We'll process a withdrawal of your remaining balance to your chosen payment method—QRIS, DANA, OVO or GoPay—within the standard timeframe. You'll see the amount and method before you confirm closure.
We can close an account if we detect fraud, terms violation, or illegal activity. We'll notify you of the reason and any balance owed. You have the right to dispute the closure through our support team.
Go to your account settings, find 'Data & Privacy', and select 'Request My Data'. We'll compile your account history, transactions, and personal details into a downloadable file within 14 days.
Check your payment method app first—DANA, OVO, GoPay or your QRIS-linked bank. If it's not there after the timeframe we quoted, file a dispute in your account. We'll investigate with your payment provider.
We update them when payment methods change, when our lobby expands, or when local guidance shifts. You'll see notice in your account, via email, and here. Continued use means you accept the new version.
You must meet the legal age requirement in your jurisdiction to hold a gaming account. By opening an account, you confirm you meet this requirement and that you're not in a restricted region.
No. One account per person. If we detect duplicate accounts linked to the same identity, we'll close all but one and may withhold balances pending investigation.